Self Ordering Kiosk


Creating a new Self Ordering Terminal

If you have just bought our Self Ordering Kiosk, you will need to do a few quick setups. Adding a new terminal at the backend is the first step towards installing the Self Ordering Kiosk.

Click Terminal under Setup
  • Login to the backend portal.
  • Click the Left Navigation button.
  • Click the Configuration button on the left panel.
  • Tap on the Setup and click Terminal on the dropdown menu.
  • The above screen appears, click the Edit button on the top right.
  • Click the + Add Terminal button on the bottom right as shown in the screenshot.
  • Fill in the information. Enter the Terminal name, put the Display name of the self ordering terminal.
  • Select the Terminal Type as Self Ordering.
  • And click the Save button.

Adding items to the Self Ordering Kiosk

Once you have created the Self Ordering terminal, it’s time to add items to it. Your customers will select these items as per their needs and pay by themselves on the terminal. Here is what you need to do.
  • Go to the Vivid backend terminal, click the Left Navigation button.
  • Tap the Catalog icon on the left.
  • Click the Items tab on top of the screen.
  • Now select the items from the list which you want to add to the self-ordering kiosk.
  • Click the Additional Settings tab.
  • Mark the Enable for Self Ordering checkbox.
  • Finally, click the Save button at the bottom right.
  • Go to the Detail tab to add or change an item image.

Activating the Self Ordering Kiosk

POS Operations
  • Login to your Self Ordering Kiosk.
  • Click the Left Navigation button.
  • Tap POS Operations as shown in the screenshot.
  • Click Change Terminal on the left.
Click Change Terminal
Select the Self Ordering

Click the Self Ordering button as seen in the screenshot. We have nicknamed our Self Ordering terminal as SF for display purpose. You can choose any name for your terminal from the Vivid backend portal. 

Welcome Screen

This is how the Welcome screen will appear. Here you can login using your phone number (if you are already a member), as a guest (if you do not want to put in your details) or Click Join (to create a new login account).

  • If you are new, click Join and put your details such as Name, email and phone number.
  • You can also access the terminal as a guest.
  • If you are already a member, click the Phone Number tab and access the terminal by providing the registered contact number.

Placing an order

This is the menu screen which displays the item category. This makes it easy for your customers to choose items. They can tap on any category and it further displays the items it consists of.

Here is an example of the Special Lattes category. Customers can select an item by simply tapping on it.

Here we have chosen Peppermint Mocha latte from the items list. Customers can customize the latte as per their preference. They can:
  • Choose the size of the Latte.
  • Choose the Latte to be served hot or cold.
  • Choose the Espresso Choice.
  • Select from multiple Milk choices.
  • Choose other add-ons to make their drink special.
Once you have selected the modifiers, click the button. The final checkout price will be added to the cart on the top right corner. Tap on the cart to proceed to the final checkout page.
  1. To edit an order, click the button.
  2. You can also increase or decrease the quantity by clicking on ➕ or ➖ button.
  3. Here you can check the order and click the Confirm button.
  4. Put the customer’s name when prompted on the next screen.
  • Choose the appropriate option – Main Dining or Delivery.
  • Click the Pay Now button at the bottom right corner to pay for an order.
  • You can choose to pay by Credit Card or Cash.
  • The receipt will be generated after receiving the payment.