Self Ordering Kiosk
Is your restaurant missing out on orders due to large queues? Get our Self Ordering Kiosk installed and automate the ordering process. It lets your customers place and pay for their own orders making the overall process fast and reliable.
Product
Creating a new Self Ordering Terminal
If you have just bought our Self Ordering Kiosk, you will need to do a few quick setups. Adding a new terminal at the backend is the first step towards installing the Self Ordering Kiosk.

- Login to the backend portal.
- Click the Left Navigation button.
- Click the Configuration button on the left panel.
- Tap on the Setup and click Terminal on the dropdown menu.
- The above screen appears, click the Edit button on the top right.
Adding items to the Self Ordering Kiosk
Activating the Self Ordering Kiosk

- Login to your Self Ordering Kiosk.
- Click the Left Navigation button.
- Tap POS Operations as shown in the screenshot.
- Click Change Terminal on the left.


Click the Self Ordering button as seen in the screenshot. We have nicknamed our Self Ordering terminal as SF for display purpose. You can choose any name for your terminal from the Vivid backend portal.
Welcome Screen
This is how the Welcome screen will appear. Here you can login using your phone number (if you are already a member), as a guest (if you do not want to put in your details) or Click Join (to create a new login account).

- If you are new, click Join and put your details such as Name, email and phone number.
- You can also access the terminal as a guest.
- If you are already a member, click the Phone Number tab and access the terminal by providing the registered contact number.
Placing an order

Here is an example of the Special Lattes category. Customers can select an item by simply tapping on it.


- Choose the size of the Latte.
- Choose the Latte to be served hot or cold.
- Choose the Espresso Choice.
- Select from multiple Milk choices.
- Choose other add-ons to make their drink special.


- To edit an order, click the
button.
- You can also increase or decrease the quantity by clicking on ➕ or ➖ button.
- Here you can check the order and click the Confirm button.
- Put the customer’s name when prompted on the next screen.


- Choose the appropriate option – Main Dining or Delivery.
- Click the Pay Now button at the bottom right corner to pay for an order.
- You can choose to pay by Credit Card or Cash.
- The receipt will be generated after receiving the payment.
