Voiding a Single Item
In case a guest wants a single item to be voided, then here are the steps to be taken.
Voiding Items With Quantity Greater than One
In this example, a customer has mistakenly ordered 3 Onion Rings and now he has decided to void two of them. Here are the steps that need to be followed.
Voiding Multiple Items
Voiding multiple items is the same as voiding a single item, except you have to select multiple items that need to be voided.
Voiding Entire Order
In case you want to void an entire order, you can do it by following a few easy steps.
You can verify the voided check by following a few simple steps. The above illustration shows the order to be followed to view the checks in closed orders. Here are the step-by-step instructions.
- Enter the correct pin on the Pin Pad screen.
- Click the Left Navigation button on the top left.
- Tap the Orders button.
- Click Closed Orders.
- Now select the order from the list that you want to void.
- In this example, we have to void order #60.