Vivid Smart Terminal

Product

How to run a transaction?

Run transaction

Login to your Vivid Smart Terminal with the Username and Password.

Enter the unique four-digit pin that has been provided to you in the welcome letter.

The Enter Amount screen appears. Here you need to enter the amount that you want to charge from your customer.

Select Cash or Card depending on how your customer wants to pay. In case you have a cash or a credit surcharge program, you will see a different price on the card option.

How to refund a transaction?

Report

After logging in to your Vivid Smart Terminal portal, tap on the Navigation button (on the top left corner) or simply swipe the screen to the right.

A new screen will appear, click the Refund tab.

Refund Amount

On the Refund screen, enter the amount to be refunded by using a virtual keyboard. Use the Clear button to edit the amount.

And finally, click the Refund button at the bottom.

How to void a transaction?

Void transaction

After logging in to the Vivid Smart Terminal, click the Hamburger button on the top left and select Transactions.

Now the Transactions screen will open, click the Paid tab.

The list of transactions (credit/cash) will appear in the drop-down.

Swipe any transaction to the left. Click the Red button against any order that you want to cancel.

Finally, click Yes on the confirmation screen.

How to close the batch?

Batch Close

If you have not set up Auto Batch Close, you can close it manually by following the below steps.

Click the Navigation tab.

Hit the Batch button and click Close Batch.

Check out the screenshot.

How to run a report?

Report

Login to your Vivid Smart Terminal with the Username and Password.

Enter the unique four-digit pin that has been provided to you in the welcome letter.
Now tap on the Navigation button (present on the top left corner) or simply swipe the screen to the right.

A new screen will appear, here click Reports.

Reports

Now you will land on the Reports screen where you can run the reports as per your choice.

  • Sales Summary
  • Employee Sales Summary
  • Batch Report
  • Terminal Sales Summary
  • Transaction List
Sales Summary

This is how the Sales Summary looks, which represents Total Cash and Credit Sales.

You can scroll to the bottom to check Net Sales (Cash + Credit) after deductions.

How to add an employee?

Report

Once you log in to your Vivid Smart Terminal portal, go to the top left corner and click the Navigation tab.

On the list, click over the Employees tab.

A new screen will pop up displaying the list of employees.
Go to the bottom right corner and click the ➕ button.
Add employee

Moving forward, you will land on the Add Employee screen, here you should fill in the employee’s information.

Enter the following details and make sure they are correct.
  • First name.
  • Last name.
  • Hit the 🔻 button to select the role of a particular employee.
  • Choose a security pin.

Finally, click Save.

How to change the settings?

Report

Login to Vivid Smart Terminal, click the Navigation button.

Now choose Settings from the bottom.
Edit settings

From the Settings screen, you can customize the Vivid Smart Terminal as per your needs. For that, you just have to toggle the switch to On or Off.

Here are the different options that you will get at the Settings screen.

How to reprint a ticket?

Once the payment is successful, you will see the same on the confirmation screen and it will be displayed with the Green Tick.

If unfortunately, the payment fails, you will see a Red Cross on the screen with a Payment Unsuccessful message underneath.

Now enter the customer’s email address to send a soft copy of the payment receipt to the customer. Once done, hit ✔ to send.

Or, you can also print the Customer Copy or Merchant Copy by clicking over the appropriate option.

Click No Thanks, if you don’t want to print a receipt copy.