Vivid Smart Terminal
Product
How to run a transaction?
Login to your Vivid Smart Terminal with the Username and Password.
The Enter Amount screen appears. Here you need to enter the amount that you want to charge from your customer.
Select Cash or Card depending on how your customer wants to pay. In case you have a cash or a credit surcharge program, you will see a different price on the card option.
How to refund a transaction?
After logging in to your Vivid Smart Terminal portal, tap on the Navigation button (on the top left corner) or simply swipe the screen to the right.
A new screen will appear, click the Refund tab.
On the Refund screen, enter the amount to be refunded by using a virtual keyboard. Use the Clear button to edit the amount.
And finally, click the Refund button at the bottom.
How to void a transaction?
After logging in to the Vivid Smart Terminal, click the Hamburger button on the top left and select Transactions.
Now the Transactions screen will open, click the Paid tab.
Swipe any transaction to the left. Click the Red button against any order that you want to cancel.
Finally, click Yes on the confirmation screen.
How to close the batch?
If you have not set up Auto Batch Close, you can close it manually by following the below steps.
Click the Navigation tab.
Hit the Batch button and click Close Batch.
How to run a report?
Login to your Vivid Smart Terminal with the Username and Password.
A new screen will appear, here click Reports.
Now you will land on the Reports screen where you can run the reports as per your choice.
- Sales Summary
- Employee Sales Summary
- Batch Report
- Terminal Sales Summary
- Transaction List
This is how the Sales Summary looks, which represents Total Cash and Credit Sales.
How to add an employee?
Once you log in to your Vivid Smart Terminal portal, go to the top left corner and click the Navigation tab.
On the list, click over the Employees tab.
Moving forward, you will land on the Add Employee screen, here you should fill in the employee’s information.
- First name.
- Last name.
- Hit the 🔻 button to select the role of a particular employee.
- Choose a security pin.
Finally, click Save.
How to change the settings?
Login to Vivid Smart Terminal, click the Navigation button.
From the Settings screen, you can customize the Vivid Smart Terminal as per your needs. For that, you just have to toggle the switch to On or Off.
How to reprint a ticket?
Once the payment is successful, you will see the same on the confirmation screen and it will be displayed with the Green Tick.
If unfortunately, the payment fails, you will see a Red Cross on the screen with a Payment Unsuccessful message underneath.
Or, you can also print the Customer Copy or Merchant Copy by clicking over the appropriate option.
Click No Thanks, if you don’t want to print a receipt copy.