Order level Operations RestaurantsBar Tabs Start an order? Merge table order? Open a tab on the existing table? Enable tabs on tables? Full Service How to create a new order? How to fire a course or send an order to the kitchen? How to reorder items from the past orders How to do quick reorders? How to process transactions when offline? How to split the checks? How to set count for items? Item Level Operations How to apply Item Level Void? How to apply Item Level Comp? How to apply Item Level Discount? Order level Operations How to Void the entire order? How to Comp the entire order? How to apply a discount to the entire order? Employee Management How to add a new employee? How to give portal access to existing employees? How to generate QR code from the backend portal? How to add pay rate for employees ? How to setup Only Clock In access for an employee? Customer Management How do I add a QR code to the guest’s receipt? How do I add a customer from the backend portal? How do I add a customer from the POS? How to start an order for an existing customer from the POS? How to accept deposits from an existing customer? How to view a customer’s previous orders? How to mark a guest as Tax-Exempt from the portal? How to mark a guest as Tax-Exempt from the POS app? Menu Management How to Create or Edit the Menu or Inventory? How to create a Super Category? How to create a Category? How to create a Subcategory? How to add an item to the menu? Modifiers Groups And Modifiers General modifier groups and associated items. How to create a modifier group? How to create a modifier? Quick Service How to start a Takeout order? How to enable and disable the SMS notifications? Delivery How to take Delivery orders? How to set a Delivery Radius? How to view pending deliveries? How to assign drivers to deliver an order? How to check a Driver delivery sales report? Pizza Shop Enabling Pizza Builder Create a new item – Pizza Check the settings Edit the configurations Create a modifier group Create a modifier Create item Taking Pizza Orders from the POS Ps Select the pizza Add modifiers/toppings Accept the payments Discounting the customers Assigning a Driver for Delivery How to Void the entire order? In some cases, an entire order may need to be voided. To Void the entire order, click on the bottom right of the screen. Drag the number pad upwards to reveal the hidden screen. Next, click on the right side of the screen. A pop-up screen will appear. Enter the reason for Void or select the Void reason from the predefined reasons. Now the order has been voided. After selecting the reason, all items in an order will be voided. All Items will be marked out on the order screen as seen in the screenshot.To check the voided order, visit the orders section. Follow this path to get there – Orders> Closed Orders > Order Number. How to Comp the entire order? To Comp the entire order, click the button on the bottom right of the screen. Drag the number pad upwards to reveal the hidden screen. Tap on the right side of the screen as seen in the screenshot. Enter the reason for Comp or select the valid reason from the predefined reasons if any. Please refer to the screenshot. After selecting the reason, all items in an order will be comped. You will the Comp written individually under all items.To check the comped order, visit the orders section. Follow this path to get there – Orders > Closed Orders > Order Number. How to apply a discount to the entire order? Add the items that the customer has ordered. Click the button at the bottom right corner. Click the button as shown in the screenshot. A new screen will pop up. Enter the Discount % or either select from the pre-defined discount at the bottom of the screen. In this example, we have chosen 25% straight off. Check the screenshot. The 25% discount is applied to the order. The balance due is updated acordingly. Now you can pay via Cash or Card by selecting the appropriate option at the bottom left.