How do I add a QR code to the guest’s receipt?
The list of configuratins will open. Tap the Core POS on the left navigation.
Go to the Basic Configuration, type QR in the search bar, and turn ON the switch in front of Enable QR Payment on Receipt.
Now print a test receipt, it should have a QR code for payment at the bottom.
For more information you may contact our support staff.
How do I add a customer from the backend portal?
If you wish to mark the customer as Tax-exempt, then Tax-Exempt should be enabled as seen in the screenshot. Click on Save to proceed.
How do I add a customer from the POS?
How to start order for the existing customer from the POS?
Login into the Vivid POS using your email address and password. Tap on the left navigation bar.
Tap on the Customer. A new window will appear as Customer Management. Select the customer from the left-hand side column.
To start the order for the customer tap on the Start Order button.
How to accept deposits from an existing customer?
Now the Deposit Information popup window will appear.
Enter the event information, select the time and date, enter the type of event, enter the deposit amount, and tap on Continue to proceed.
On the day of the event, the customer will be able to redeem the deposit amount. To redeem the deposit amount, you have to start the order by tapping on the customer name under Customer Management on the POS and redeem the deposit amount at the payment as seen in the screenshot.
How to view a customer’s previous orders?
How to mark a guest as Tax-Exempt from the portal?
How to mark a guest as Tax-Exempt from the POS app?
Oftentimes, when a guest requests Tax-Exempt Status you may not have quick access to your Vivid Portal. If already logged into the POS, these simple steps will help you to mark a customer as Tax – Exempt right from your Vivid POS Terminal.
Open the Vivid POS app. Click the left navigation button and click Customer.
On the right side of the screen, scroll down and turn on the switch in front of Enable Tax Exempt.
To verify if Tax Exempt status has been updated, check the ledger and see the tax on items will be $0.00.