In some cases, an entire order may
need to be voided.
To Void the entire order, click on the bottom right of the screen.
Drag the number pad upwards to
reveal the hidden screen.
Next, click on the right side of the screen.
A pop-up screen will appear.
Enter the reason for Void or select
the Void reason from the
predefined reasons.
Now the order has been voided.
After selecting the reason, all items in an order will be voided. All Items will be marked out on the order screen as seen in the screenshot.
To check the voided order, visit the orders section. Follow this path to get there – Orders> Closed Orders > Order Number.
How to Comp the entire order?
To Comp the entire order, click the
button on the bottom right of the screen.
Drag the number pad upwards to
reveal the hidden screen.
Tap on the right side of the screen as seen in the screenshot.
Enter the reason for Comp or select the valid reason from the predefined reasons if any. Please refer to the screenshot.
After selecting the reason, all items in an order will be comped. You will the Comp written individually under all items.
To check the comped order, visit the orders section. Follow this path to get there – Orders > Closed Orders > Order Number.
How to apply a discount to the entire order?
Add the items that the customer has ordered. Click the button at the bottom right corner.
Click the button as shown in the screenshot.
A new screen will pop up.
Enter the Discount % or either
select from the pre-defined
discount at the bottom of the screen.
In this example, we have chosen 25% straight off.
Check the screenshot. The 25% discount is applied to the order. The balance due is updated acordingly. Now you can pay via Cash or Card by selecting the appropriate option at the bottom left.